The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Clean!
“The room was incredibly spacious and spotless, equipped with a coffee station and a fridge, making it feel like a home away from home.” view full review
Relaxing Sauna!
“I absolutely loved the sauna on the top floor; it was a perfect way to unwind after a long day of exploring.” view full review
Well-Equipped Gym!
“The gym was well-equipped with modern machines, allowing me to maintain my fitness routine effortlessly during my stay.” view full review
Cozy Duplex Design!
“The Duplex Room layout was good, with a comfy loft bed and a luxurious spa bath that added to my relaxation.” view full review
General
Free Wi-Fi
Parking
Safe deposit box
Lift
Sports & Fitness
Exercise gym
Guest Parking
Electric kettle
Dining
Restaurant
Spa & Leisure
Swimming pool
Room features
Air conditioning
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
275 Little Collins Street,
Melbourne,
Australia,
3000,
Victoria
Map view
street view
275 Little Collins Street,
Melbourne,
Australia,
3000,
Victoria
City landmarks
Casino
Crown Melbourne
1.5
km
Stadium
Melbourne Cricket Ground
2.2
km
7 Riverside Qy Southbank
Eureka Skydeck
930 m
Gallery
National Gallery of Victoria
690 m
Aquarium
SEA LIFE Melbourne Aquarium
1.2
km
Botanical Garden
Royal Botanic Gardens Victoria
2.2
km
btwn Spring & Elizabeth Sts
Collins Street
630 m
Square
Federation Square
610 m
Gallery
Arts Centre Melbourne
1.0
km
Birdwood Ave
Shrine of Remembrance
2.1
km
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
1.9
km
Museum
Old Melbourne Gaol
1.2
km
Parking area
Docklands Stadium
1.7
km
Museum
Melbourne Museum
1.8
km
Flinders Street Federation Square
Acmi
600 m
Park
Fitzroy Gardens
1.5
km
Library
State Library Victoria
670 m
Museum
Immigration Museum
870 m
Park
Carlton Gardens
1.9
km
Little Bourke Street
Chinatown
930 m
Public Building
Parliament House of Victoria
940 m
Stadium
Rod Laver Arena
1.8
km
Museum
Old Treasury Building
930 m
Monument
Cooks' Cottage
1.5
km
Church
St Patrick's Cathedral
1.3
km
Theatre
State Theatre
870 m
River
Yarra River
1.3
km
Nearby
Mall
Block Arcade
170 m
Church
St Paul's Cathedral
450 m
Hosier Lane
Hosier Lane
530 m
Restaurants
Bar Americano
40 m
20 Presgrave Pl
Polepole Bar & Kitchen
40 m
267 Little Collins St #1
Royal St Collins
70 m
RG03 St.Collins Lane
Laurent Patisserie
80 m
306 Little Collins St
Laurent Boulangerie
60 m
45 Collins St Collins Place
1932 Cafe & Restaurant
180 m
220 Collins St Manchester Unity Building
Ganache Chocolate
230 m
245 Collins St
Lane Restaurant
130 m
L 3 270 Collins St Level 3
Chokolait Hub
130 m
287 Lonsdale St Shop 342
Cafe Segovia
120 m
33 Block Pl
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Central location
Friendly service
Dated bathroom
Lack of maintenance
6.6/10
Nice
Rooms
6.1
Location
8.5
Service
7.7
Dining
5.0
Guest reviews
6.6/10
based on 15 reviews
7.8
7.8/10 based on 1170 reviews
David
United Kingdom,
April
2024
6.8/10
The hotel has a great central location and is convenient for transportation, dining, and entertainment. The rooms, though a bit smaller than expected, were just what we needed with generous size and comfortable small single beds. The service was a mix of unhelpful and helpful encounters. The dining experience left much to be desired, lacking variety and value for the money spent. Despite these drawbacks, the location is hard to beat for the price.
Rooms
8.0
The rooms were a bit smaller than I expected but were all we needed, with a generous size and unmatched small single beds.
Service
6.0
The service had moments of unhelpfulness but also some helpful encounters.
Location
9.0
The hotel is centrally located, making it easy to access transportation, dining, and entertainment options. However, it can be difficult to reach by car.
Dining
5.0
The dining experience was a huge disappointment with very little variety and not worth the money spent. Consider other options nearby for a better dining experience.
Facilities
7.0
The facilities were adequate but did not stand out in terms of value for the price paid.
Victoria
United Kingdom,
March
2024
6.8/10
The hotel has a convenient location close to everything in the center of the city with friendly and helpful staff. The rooms are clean and comfortable, although a little worn. The dining experience was subpar with breakfast not meeting expectations.
Rooms
7.0
The rooms were reasonable in size, clean, and comfortable with amenities like a robe and ironing board.
Service
9.0
The staff were very friendly and helpful, contributing to a pleasant stay.
Location
8.0
The hotel's location is convenient for exploring the city, but be prepared for some street noise during the night.
Dining
5.0
The dining experience was not satisfactory, and I would recommend exploring other dining options nearby.
Facilities
6.0
The facilities were adequate but could use improvements in certain areas.
James
United Kingdom,
February
2024
7.4/10
The hotel offers a mixed experience with fantastic rooms but lacks consistency in service. The location is superb for city exploration, and dining options come with a price tag. The facilities are satisfactory overall.
Rooms
8.0
After a slight hiccup with the first room, the second room was fantastic and comfortable. The round spa bath was a nice touch once settled in.
Service
7.0
The staff, although forgetful initially, were ultimately friendly and helpful during my stay. It seems some additional training could enhance their service.
Location
9.0
The hotel's position is perfect for exploring Melbourne, with easy access to major landmarks, shopping areas, and dining spots like Degraves Street.
Dining
6.0
While the dining options were overpriced for what was offered, the seasonal salads were a satisfactory choice. Breakfast could use improvement in terms of value for money.
Facilities
7.0
The hotel facilities provide what you need for a comfortable stay, although nothing particularly outstanding was noted.
Stuart
United Kingdom,
February
2024
6.6/10
The hotel had some pros like a perfect location to visit the city center, but also some cons like overpriced dining. The rooms seemed neat & tidy but had a musty smell probably from the old carpet. The service was helpful overall, except for a forgetful housekeeping staff. The dining experience was disappointing and not value for money. The location was paramount for my stay in the top end of the city, though the shower temperature was a minor irritation.
Rooms
7.0
The rooms seemed neat & tidy but had a musty smell probably from the carpet of the '60s or '70s. The room was small but clean.
Service
7.0
The staff was very helpful, especially when the aircon stopped working. However, there was an issue with the forgetful housekeeping staff.
Location
9.0
The hotel's location was perfect for visiting the center of the city in the Manchester Unity Building and included breakfast.
Dining
5.0
The dining experience was very disappointing and overpriced. I would not recommend it.
Facilities
6.0
The facilities were average, nothing exceptional to highlight.
Charles
United States,
February
2024
6.2/10
The hotel was all we needed and conveniently located near the lifts. The rooms were so-so; the shower head was hanging unsecurely and didn't match the advertised photos.
Rooms
5.0
The rooms were functional but had some maintenance issues with the shower head.
Service
9.0
The staff were lovely and very helpful with any requests we had.
Location
8.0
The location was most convenient for us, right in the center for easy access.
Dining
5.0
The dining experience was disappointing; I suggest exploring other options nearby.
Facilities
6.0
The hotel facilities were average but could be improved.
Steve
United Kingdom,
February
2024
7.2/10
I was pleasantly surprised by this hotel. The rooms were fine for our purpose, comfortable but a bit tired looking and in need of a refresh. The service was excellent, with polite and kind staff ensuring my stay was comfortable. The location was amazing, right in the center, making it easy to explore the city. However, the dining experience was below expectations, with very little variety offered.
Rooms
7.0
The rooms were comfortable and suitable for our needs.
Service
9.0
The staff were excellent and went above and beyond to make my stay comfortable.
Location
9.0
The location was fantastic, central and easy to access different parts of the city.
Dining
5.0
The dining options were disappointing with very little variety.
Facilities
6.0
The hotel facilities were sufficient but could be improved.
Jack
United Kingdom,
February
2024
6.2/10
The hotel offers a convenient location in the heart of the city with easy access to various attractions and nightspots. While the service is friendly and informative, the dated bathroom and lack of maintenance are noticeable drawbacks.
Rooms
5.0
The bathroom was very dated, but the bed was decent. The location next to the hotel's lift could be a bit noisy.
Service
8.0
The staff were lovely, very helpful, and informative.
Location
7.0
The central location makes it easy to explore Melbourne's shopping, dining, and entertainment options.
Dining
6.0
The dining options were okay, with French pastries being a highlight.
Facilities
5.0
The hotel's facilities are average, but the lack of maintenance is evident.
Central location
Dated bathroom
Derek
United Kingdom,
January
2024
5.8/10
My stay was a bit of a mixed bag. The hotel is in a great location surrounded by lovely cafes but the rooms had some issues that affected my sleep quality. Although the staff was friendly and tried to help, some areas could use improvement.
Rooms
5.0
The first room I was assigned remained very warm, which made sleep uncomfortable. Additionally, there was a strong smell of bleach. I had to move to a second room, which was right beside the elevator.
Service
7.0
The only staff member I interacted with at 10 am check out politely tried to repair my toilet issue. They were helpful and friendly, but it seemed like they could benefit from more training in making changes to the booking program.
Location
8.0
The hotel was in a great location, not far from Spencer Street, surrounded by lovely cafes, and served by free public trams. However, the carpets were dangerous and lifting up in some areas, and the rooms were quite soiled.
Dining
5.0
Considering the breakfast was included, it was a huge disappointment. I do better at home on weekends. I would not recommend this hotel if people are looking for a good dining experience.
Facilities
6.0
The facilities were average, nothing special to highlight.
Matthew
United States,
December
2023
6.4/10
My stay at the hotel was a mixed experience. The rooms, although appearing nice, were old and tattered. On the bright side, the service was friendly and the location was fabulous for leisure travelers. However, the dining options lacked variety, and the facilities were just decent.
Rooms
5.0
I found the rooms to be old and tattered, not as nice as they appeared.
Service
8.0
The service was friendly, although they missed informing us about breakfast.
Location
9.0
The fabulous location makes it ideal for leisure travelers looking to explore Melbourne's attractions.
Dining
5.0
The dining experience was below expectations with very little variety.
Facilities
6.0
The facilities were just decent, nothing exceptional to highlight.
John
United States,
December
2023
7.4/10
The hotel is conveniently situated in the heart of Melbourne CBD, offering good value for money. The rooms are spacious but in need of refurbishment, and the staff are friendly and helpful. While the location is central and handy for shopping, the carpets in the rooms are in poor condition. The dining options are excellent, except for breakfast. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
The rooms, especially the corner ones, are spacious but need refurbishment.
Service
8.0
The staff are lovely, very helpful, and informative.
Location
8.0
The hotel is central to Melbourne CBD, offering good value for money.
Dining
7.0
The dining options are excellent, except for breakfast.
Facilities
7.0
The hotel has amenities suitable for a comfortable stay, although some areas need improvement.
Mark
United Kingdom,
September
2023
7.0/10
The hotel is situated right in the center of everything you need, making it super convenient for exploring the city. The rooms, while showing some signs of wear and tear, are located close to the lift and offer all the essentials for a comfortable stay. The staff are incredibly friendly and helpful, although there were some minor service mishaps. The location is excellent, especially for shopping enthusiasts and those eager to explore Melbourne's attractions. However, the carpets in rooms were a bit of a hazard. The dining options were lacking in variety and seemed overpriced for the quality offered. The facilities overall were adequate but could use some upgrades.
Rooms
7.0
The rooms were a bit worn down with some maintenance issues.
Service
8.0
The staff were very friendly and helpful, but there were some minor service hiccups.
Location
9.0
The location is excellent, right in the heart of Melbourne's bustling shopping district.
Dining
5.0
The dining experience lacked variety and seemed overpriced for the quality.
Facilities
6.0
The facilities were adequate but could benefit from some improvements.
Louis
United Kingdom,
September
2023
5.6/10
The hotel's location is excellent, making it easy to access Melbourne's attractions, although the rooms need an upgrade, especially the dated bathroom. Despite the full rates, the rooms were old with stained carpets, which was disappointing.
Rooms
5.0
The room I stayed in was old and dated with stains all over the carpet, which was unpleasant.
Service
7.0
The service was nice and friendly, but there was a confusing incident at 4.50AM about a fire that turned out to be a computer fault.
Location
9.0
The hotel's location was fantastic, with lovely staff at reception and easy access to Melbourne's great night spots and attractions.
Dining
5.0
The dining experience was disappointing with very little variety available.
Facilities
5.0
The facilities were below expectations, especially considering the full rates. An upgrade in amenities would enhance the overall guest experience.
Julia
United States,
September
2023
7.2/10
The hotel rooms were spacious but slightly outdated, and while reasonably clean, I encountered a cockroach in my shoe. The size of the room was generous, though.
Rooms
7.0
The rooms were a generous size.
Service
7.0
The service from the staff was very helpful, even though they seemed to be in a horrid mood.
Location
9.0
The hotel is located in the heart of the city, which was great for our needs, especially for transportation, dining, and entertainment.
Dining
6.0
The dining experience was substantial and satisfactory, even though the price was not the best value for money.
Facilities
7.0
The facilities were adequate for our stay.
Convenient location
Outdated rooms
Judith
United States,
September
2023
6.2/10
My stay at the hotel was a mixed experience. The rooms weren't clean, and there was disturbance in the middle of the night, but they were wheelchair accessible, which was a plus. They were sufficient if you are just looking for a place to stay while exploring Melbourne.
Rooms
5.0
The rooms weren't clean, and there was a disturbance in the middle of the night, but they were wheelchair accessible, which was a plus. They were adequate for anyone just looking for somewhere to stay while they're out and about in Melbourne.
Service
7.0
The staff was friendly, but they didn't inform us about the included breakfast timing. They were very helpful when the air conditioning stopped working on a hot day, providing a fan and offering a transfer to another hotel if needed.
Location
8.0
The location was excellent for shopping and using public transport in Melbourne. It was centrally located, making it easy to explore the attractions.
Dining
5.0
The dining experience was basic. It was nothing special, and the options were limited.
Facilities
6.0
The facilities were practical, with a big shower and toilet space. However, there was nothing exceptional in terms of amenities.
Donald
United Kingdom,
July
2023
7.0/10
The hotel had a musty smell in the rooms, and the shower head was insecurely hanging on the wall, but the staff, especially Vanessa, was very friendly and helpful. The location was great, right in the middle of the CBD, perfect for city shopping and dining. The dining was average, with accommodating staff, and the facilities were satisfactory.
Rooms
5.0
The rooms are looking a little tired with a musty smell, and the shower head was insecurely hanging on the wall.
Service
8.0
The staff, especially Vanessa, was very friendly and helpful.
Location
9.0
The location was great, right in the middle of the CBD, perfect for city shopping and dining.
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